Access to Mary Queen of Scots Visitor Centre
Mary Queen of Scots’ Visitor Centre is a tourist attraction located in the town of Jedburgh, in the Scottish Borders.
Please see our Accessibility Guide HERE for full information on accessibility to Mary Queen of Scots’ Visitor Centre or see below a brief summary.
The exhibits is housed in an 16th century towerhouse and due to the nature of this building much of the upper levels are inaccessible to those with mobility impairments. A virtual tour of the building is available on the ground floor via a touchscreen.
ASSISTANCE DOGS
We welcome guide dogs, hearing dogs and other recognised assistance dogs. ID Badge must be shown.
PARKING
There is a free car-park within three minutes of the museum along Queen Street. There are two parking spaces for ‘disabled badge holders only’ in this car park.
PEOPLE WITH REDUCED MOBILITY
There is a touch screen interactive display for viewing our exhibitions which are otherwise accessible via steps only.
ACCESS FOR BUGGIES
Buggies are welcomed in the museum and grounds. The museum building has stair access only to the upper floors.
PEOPLE WHO ARE VISUALLY IMPAIRED
Registered guide dogs are welcomed in the museum.
PEOPLE WHO ARE HEARING IMPAIRED
We have a hearing loop available at the welcome desk and we also welcome hearing dogs.
NO TOILETS
There are no toilet facilities at the site. The nearest public toilets are at the tourist information centre next to Canongate Car Park.
If we have not covered your accessibility requirements contact us and we’ll be happy to discuss your needs, offering assistance, where we can. Call us 01835 863 331 or email museums@liveborders1.org.uk.
